Privacy Policy

Effective Date: 29 September 2026

PKR INFOTECH (“PKR INFOTECH”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how PKR INFOTECH collects, uses, stores, protects, and processes information when you visit our website, use our services, contact us, or interact with our applications and digital platforms.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with PKR INFOTECH, we may collect the following information:

Personal Information

  • Full name
  • Mobile number
  • Email address
  • Company or business name
  • Address
  • Login credentials
  • Information submitted through contact or enquiry forms
  • Other information voluntarily provided by you

Technical Information

When you visit our website or use our applications, we may automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website pages visited
  • Date and time of access
  • Referring website
  • Usage and interaction information

Transaction Information

If you purchase our products or services, we may collect information necessary to process the transaction, such as billing details and payment-related information.

Where payment processing is handled by a third-party payment provider, payment information may be processed directly by that provider according to its own privacy policy.

2. How We Use Your Information

PKR INFOTECH may use collected information for legitimate business purposes, including:

  • Providing and delivering our services
  • Responding to enquiries and customer requests
  • Creating and managing user accounts
  • Processing transactions and payments
  • Providing customer support
  • Sending service-related communications
  • Sending promotional communications where permitted
  • Improving our website, applications, and services
  • Maintaining website and system security
  • Detecting and preventing fraud, misuse, or unauthorised activity
  • Maintaining business and technical records
  • Complying with applicable laws and legal obligations

We aim to collect and use personal information only for specified and legitimate purposes and only to the extent reasonably necessary for those purposes. These principles are consistent with India’s data-protection framework.

3. Consent

Where consent is required, PKR INFOTECH will seek appropriate consent before processing personal information.

You may withdraw consent where applicable. Withdrawal of consent may affect our ability to provide certain services that depend on that information.

4. Sharing of Information

PKR INFOTECH does not sell or rent your personal information for monetary consideration.

We may share information where reasonably necessary with:

  • Employees and authorised personnel
  • Service providers and technology partners
  • Hosting and cloud service providers
  • Payment processors
  • Email and communication service providers
  • Analytics and security service providers
  • Professional advisers
  • Government authorities or law-enforcement agencies where legally required

Third-party service providers may process information on our behalf and are expected to maintain appropriate security and confidentiality.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Maintain website functionality
  • Remember user preferences
  • Understand website usage
  • Improve user experience
  • Analyse website performance
  • Support security and fraud prevention

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect some website functionality.

6. Data Security

PKR INFOTECH takes reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Accidental loss
  • Destruction
  • Alteration
  • Misuse

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal and operational requirements.

8. Your Rights

Subject to applicable law and the circumstances of processing, you may have rights relating to your personal information, including:

  • Requesting information about personal data processed by us
  • Requesting correction of inaccurate information
  • Requesting deletion or erasure where applicable
  • Withdrawing consent where processing is based on consent
  • Raising a privacy-related grievance
  • Exercising other rights available under applicable data-protection laws

India’s DPDP framework specifically provides for rights including access to information about personal data, correction and erasure, and grievance redressal.

To exercise an applicable right, please contact us using the details provided below.

9. Children’s Privacy

Our services are not intentionally designed to collect personal information from children without the legally required consent of a parent or lawful guardian.

Where applicable, we will follow the requirements relating to children’s personal data under applicable law.

10. Third-Party Websites and Services

Our website or applications may contain links to third-party websites, applications, payment gateways, social-media platforms, or other services.

PKR INFOTECH is not responsible for the privacy practices, security, or content of third-party websites or services.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

11. Marketing Communications

Where permitted by law, we may send information about our products, services, offers, updates, or other business communications.

You may request to stop receiving promotional communications by contacting us or using the unsubscribe mechanism provided in the communication.

Service-related communications may still be sent where necessary to provide or administer our services.

12. Data Breach

In the event of a personal-data breach, PKR INFOTECH will take reasonable steps to investigate, contain, mitigate, and address the breach and provide notifications where required by applicable law.

The applicable Indian framework includes obligations relating to reasonable security safeguards and personal-data breach management.

13. Changes to This Privacy Policy

PKR INFOTECH may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated version will be published on this page with a revised “Effective Date.”

We encourage users to periodically review this Privacy Policy.

14. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:

PKR INFOTECH

Email: business@pkrinfotech.com
Phone: 9629110517
Website: https://pkrinfotech.com/
Address: Madurai

15. Grievance Redressal

For privacy-related concerns or requests, you may contact PKR INFOTECH using the contact details above.

We will review and respond to privacy-related requests in accordance with applicable laws and reasonable business procedures.

By using the PKR INFOTECH website or services, you acknowledge that you have read and understood this Privacy Policy.